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Noosh Software-as-a-Service: A Platform for Outsourcers



Summary

Noosh, a software-as-a-service platform for print and marketing procurement, provides substantial benefits for outsourcers focused on winning, keeping and increasing profitability with enterprise customers. As a platform for outsourcers, Noosh:


  • Differentiates your business to win enterprise customers
  • Ingrains your solution in your customers’ business processes to drive more revenue
  • Lowers operating costs through higher staff productivity to increase profit margins

    • The Solution: Noosh Software-as-a-Service

    Noosh technology creates a print management platform that differentiates your business versus transaction oriented outsourcers, ingrains your services in your customers’ operations, and drives lower operating costs. Using the Noosh technology platform you can better address enterprise requirements for sustainable cost reductions, control and visibility; and win more customers, keep them longer and increase profit margins. As a platform for your business, Noosh creates a powerful, collaborative environment where everyone in your print supply chain—including your customer services representatives (CSRs), customers, printers, creative groups, and agencies—works together more efficiently.



    The primary benefits that our customers that use Noosh as a platform for their print outsourcing business, are:


    • Differentiates your business to win enterprise customers
    Unlike transaction oriented outsourcers who fight over every print job and lack enterprise focus, Noosh provides print outsourcers the ability to deliver enterprise-grade print management programs with the transparency, control and automatic service level agreement (SLA) reporting their enterprise customers require.

    By managing the entire process - from specification, sourcing, and production to shipping and invoicing - on a single system, your customers will feel confident that you have a system to efficiently manage their work and a “system of record” to simplify SLA reporting and increase accountability. And, Noosh goes beyond SLA reporting. Noosh reporting features can help you unlock hidden value by finding opportunities to standardize specifications, aggregate demand and deliver the sustainable cost reductions your customers require.

    • Ingrains your solution in your customers’ business processes to drive more revenue
    Noosh can be easily customized to match enterprise business processes and workflows. With a rich feature set of customizable print specifications and customer/CSR/marketing/agency/supplier workflows, Noosh can be tailored to the exact business requirements of each one of your individual customers. From limited or no customer interaction on Noosh to full customer deployment, Noosh offers multiple interaction models for you with your customers depending on their requirements. And, Noosh easily integrates with all popular financial, procurement, and supplier systems such as Oracle (including PeopleSoft), Ariba, and SAP.

    Tailored to your customers’ business requirements and integrated with your customers’ business systems, Noosh helps you:
  • Drive revenue and enforce compliance to programs you’ve implemented with your customers.
  • Ensure that you become a vital and difficult-to-replace part of their businesses.

    • Lowers operating costs through higher staff productivity to increase profit margins
    A CSR working on Noosh can manage 2-3X the number of orders versus manual processes or work managed by homegrown print management systems.

    Our outsourcing functionality, developed with extensive input from customers and partners, streamlines workflows and automates time consuming processes such as Quoting, Estimating and Invoicing. Noosh increases efficiencies of both buying and selling print by providing management and control of buy side and sell side transactions, including margin analysis on a transaction-by-transaction basis. In short, Noosh can help increase your efficiency and lower operating costs to improve your competitive positioning and margins.



    Summary of Key Benefits and Features of Noosh Platform for Outsourcers


    • Differentiates your business to win enterprise customers
      • Provides full transparency for every detail and every transaction of the procurement process as required by your enterprise customers
      • Precise reporting of all customer service level agreement (SLAs) metrics
      • Customized reports are easily added to track data to meet the diverse needs of your market
      • Uncovers opportunities for standardization
      • Audit trail accountability for you, your customers and suppliers
      • Uncovers opportunities for standardization to save your customers money, increasing the value of your services

    • Ingrains your solution in your customers’ business processes to drive more revenue
      • Provides multiple customer interaction models – from light weight order requests through Noosh Lite to full supply chain collaboration with full featured Noosh
      • Highly customizable specifications and workflows for customer / agency communication
      • Specialized functionality for Direct Mail, POS, Paper Management and Inventory
      • Robust roles engine facilitates better collaboration, control and security
      • Business process and IT integration with enterprise resource planning (ERP) and software-as-a-service solutions

    • Lowers operating costs through higher staff productivity to increase profit margins
      • Automates time consuming processes of Quoting, Estimating and Invoicing
      • Generates proposals for your clients with a push of a button
      • Stores target mark-up / margins on a product by product and client by client basis
      • Print specifications are easily distributed to print suppliers for precise quoting
      • Enables all procurement methods – multiple bids, rate cards, auctions
      • Supplier management, ratings and performance reports

    Learn Why Enterprise IT Groups Endorse Noosh Technology for Managing Print